Customer Support

Our Store opening hours are 7:00am - 8:30pm

You can contact our customer support team via email at support@primecut.com or call us at +91-7009-55-7009. Our support hours are from 9:00 AM to 6:00 PM, Monday to Saturday.

You can track your order through the 'My Orders' section on our website. You will also receive email updates with tracking information once your order is dispatched.

Refunds are processed within 5-7 business days after we receive the returned product. The refund will be credited to your original payment method. For more details, contact our customer support.

At PrimeCut, we prioritize delivering the freshest and cleanest seafood directly to your doorstep, as we are recognized in East Bangalore for our quality and quick service. Due to the perishable nature of our products, we do not accept returns or exchanges. We take great pride in our offerings and trust in the quality of our seafood, which has also earned the trust of over 5,000 customers. By ensuring that all our products are always fresh and handled with the utmost care, we aim to provide an outstanding and reliable service. If you ever have concerns or issues with your order, our customer service team is available to assist and ensure your satisfaction.

Our delivery times are from 7:00 AM to 8:30 PM. We ensure timely delivery to maintain the freshness and quality of our products.